THE ROLE
The inbound sales team is responsible for qualifying and converting the large volume of leads generated from our online and event driven marketing channels. We have an exciting opportunity to join our growing company as Inbound Sales Manager leading and growing a team distributed across five countries. The role can be based in either Hong Kong or Singapore.
Job brief
We are looking for an experienced Inbound Sales Manager to lead and coach our team of inbound salespeople. The Inbound Sales Manager will monitor sales metrics and manage the entire sales process across the team. You will collaborate with various professionals, so it is essential that you have excellent communication skills and feel comfortable working in a team environment. You should be able to lead and motivate the sales team to achieve and exceed specific goals. Ultimately, the Inbound Sales Manager will build a high-performance sales team to ensure customer satisfaction.
RESPONSIBILITIES
- Manage and coach the inbound sales team
- Set and track sales targets for your team
- Suggest and implement improvements in the sales process
- Coordinate department projects to meet deadlines
- Report on sales metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Use customer feedback to generate ideas about new features or products
- Research and discover methods to increase customer engagement
- Ensure sales, finance and legal policies and procedures are met
- Build an open-communication environment for your team
- Liaise with Marketing and Product & Content teams to ensure brand consistency and increase sales
QUALIFICATIONS
- Proven work experience as an inbound sales manager
- Hands on experience with CRM software and office productivity tools In-depth understanding of the sales process
- Excellent interpersonal and team management skills
- Strong analytical and organizational skills
- Numerical abilities and problem-solving attitude
- Educated to degree level or equivalent 5 years sales experience with 2 years sales management experience
- Fluent English and Cantonese/Mandarin depending on location. Other languages an advantage
Compensation
Compensation will be competitive with market, including base, commission based on achievement of team sales targets, a discretionary bonus based on broader performance with clients and within the team, and benefits (e.g., stock options, additional leave, and training in our Hong Kong office).
COMPANY OVERVIEW
Companies that are connected to knowledge, their advisors, and use workflows to run their organisation are smarter and more profitable. Our mission is to make this the new normal for millions of businesses across the globe. Founded in 2013, Zegal is the fastest growing Legal Tech company operating across the Asia Pacific and Europe. Today, more than 20,000 business users and lawyers across the globe trust Zegal’s software to solve legal problems in an affordable and efficient way. Zegal (formerly Dragon Law) has been featured in Forbes, Huffington Post and VentureBeat, and was recently recognised in the South China Morning Post as an emerging Legal Tech company in the artificial intelligence space.