Telephone: +852 8216 2219 / +852 3892 7631
Roles and Responsibilities
Provide Technical support that includes at least the following activities:
· Support Sales Team for any Technical enquiries
· Assist Customers in designing and architecting the most suitable AI solution
· Prepare and present Technical Proposal
· Maneuver some of the world’s most advanced AI applications
· Coordination and setup of various Pilot Projects and see through the project’s deployment
· Integrating AI with different IoT devices and perform through testing
QUALIFICATIONS:
· University Graduate with majors in Engineering, Computer Science, other STEM (Science Technology Engineering Maths) subjects or equivalent
· Minimum of 1 year of relevant Technical Support and customer interaction experience. Fresh graduates with the right work attitude will also be considered
· Strong IT/Computer Knowledge including Microsoft environment, Networking, System Installation, etc.
· Good understanding of IoT devices and other hardware
· System diagnostics and troubleshooting skills
· Able to travel – mainly within Greater China
SKILLS:
· Good communications skills and fluency in ENGLISH and CHINESE (Putonghua)
· Attention to details, proactive
· Excellent customer interaction skills
· Team and project coordination skills
· Knowledge of CCTV / Video streaming / image processing is preferred
Career Advancement:
· Progress into Business Solutions Consultant/Sales capacity or into a substantial role in the R&D team – depending on the preference and aptitude of the candidate.
· Gain hands-on practical knowledge and experience necessary to become an AI Expert.