SMEs that use social media but are having a hard time managing customer’s contact due to limited resources and knowledge of using current CRM solutions. Most never thought of using digital coupon systems or other B2C solutions for their stores provided by technical IT vendors. On the other side, consumers suffer from the bulky, environmentally-unfriendly printed coupons plus cards. Also, consumers often suffer from the broken linkage between online ads and offline shopping, even with some large corporations.
With Spendsy Wallet, Businesses can use it to create posts like Instagram - a photo, some description, but more importantly, now with ready-to-use offline-store-supported digital coupons and member cards. For consumers, they can now create one single social profile, and authorize their data to their favorite businesses for latest updates, coupons, and membership by following and/or joining. No need to fill-in the same personal information for different businesses.