The Role
We require a ground Operations Team Lead to further our continued growth and expand our Operations team in Hong Kong. You will be allocated a dedicated region in the city for your ownership and responsibility. You love the outdoors and hate being in the office because you will be on the ground more than 70% of the time.
What you’ll do
· Lead a team of driven employees to ensure ground operations run smooth
· Able to analyze data and make data driven decisions
· Manage ground / logistic crew to improve operation efficiency
· Observe user habits / usage pattern and improve user engagements
· Meet or exceed the target KPI assigned
What you’ll need
· Minimum Diploma Holder in any discipline
· Familiar with Hong Kong market and user habits
· Able to articulate and convey messages fast and effectively
· Hands-on and can-do attitude
· Technology startup experience in a large ground operations team based in Hong Kong preferred
· 1-2 years of experience for Operations Team Lead / 2 – 4 years of experience for Senior Operations Team Lead