Operations Manager | Lumos Helmet

This job has expired.

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Operations Manager Wanted

Full time

Hong Kong ,   Sha Tin, NT


starting date : 2017-10-30

Lumos Helmet might be able to provide a visa.



A Next Generation Bicycle Helmet

Safety Made Simple

Operations Manager 

Lumos is the world's first smart bicycle helmet with integrated lights, brake, and turn signals. Launched to the world on Kickstarter, Lumos raised over $800,000 USD skyrocketing it to the top 0.1% of campaigns. It has been featured on BuzzFeed, TechCrunch, Quartz, and The Independent. Lumos was named one of the "Best Cycling Innovations of 2015" by Cycling Weekly, and was nominated one of the “Designs of the Year” by the London Design Museum.

Lumos is a mission-driven company. Started out of our dorm rooms at Harvard, we seek to make a positive impact on the world by helping make cycling safer, and helping more people everywhere make cycling a bigger part of their everyday lives.

If you’re excited about our product and our mission, we want to talk to you!

Join us in our mission to improve cycling safety and have safe streets for all.

You are perfect for us if you: 

You’re independent, a self-starter, detail oriented, and highly dependable. You’re looking to be an integral part of a small team doing real things, and you’re ready to roll your sleeves up and get your hands dirty.

Your responsibilities will include (but not be limited to):


  • Building and managing the fulfillment process of Lumos Helmets and accessories to customers minimizing both stock outs as well as oversupply.
  • Ensuring that we have processes in place to meet the requirements of our various key channels including:
    • Direct website sales -> Fulfillment via Amazon in the US + EU, and from our HK office for rest of the world
    • Amazon sales
    • Distributors in various countries (eg. Australia, Switzerland, France, Denmark, Israel, Mexico etc.)
    • Independent bike shops across the US and EU
    • Big box retailers (eg. Target, SportsChek)
  • You will need to be familiar with each of these channels, their corresponding requirements, and that our sales and production are sufficiently in sync so that we can supply product to our customers
  • Supporting the same as we expand and add new products into our assortment
  • Explore and execute ways to improve our operational efficiencies and reduce fulfillment costs

Business Management and Tracking:

  • Oversee the maintenance of our books and management accounts
  • Assisting the CEO to develop monthly and quarterly business goals, and monitoring key business metrics and producing reports and analysis on a weekly basis
  • Assisting the CEO to produce quarterly reports to present for board reviews, and team and other stakeholder reviews

Note: Given the very early stage of the company that we are in, a high degree of adaptability is expected and required for this role. We are constantly learning new things and adapting our strategy and activities accordingly.

We expect all employees and team members to only look at their job description as a guideline. We eschew roles and seek people willing and able to ignore job descriptions. Everyone’s job at Lumos is to do anything and everything we can to make it a success and meet our company goals regardless of our “jobs.”



  • You hold a Bachelor’s degree or equivalent.
  • 4+ years of experience in an operations role, preferably dealing with consumer products and retailers.
  • Competency in oral and written English as well as Cantonese.
  • You’re meticulous, detail-oriented, and organized.
  • You don’t cut corners. You need to see it get done right.
  • You’re excited about the opportunity to have a big impact as part of a small team.
  • You’re able to work well with people and love helping people get the job done.
  • You’re passionate about what we’re doing at Lumos and are not afraid to get your hands dirty.
  • Competent with excel, MS Office.
  • Passion for and existing activity with the cycling community a huge plus.


To Apply: 

Please submit your Resume/CV.

Location: Our office is located in the Hong Kong Science and Technology Park near Sha Tin.

You will be working with   Eu-wen Ding; Co-Founder and CEO


Equity part is negotiable.

Salary range / month :  Negotiable

Created on: 2017/10/19

This job has expired.

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