Product Manager: Web/Mobile Apps
Floship is a tech-powered, eCommerce Fulfillment company based in Hong Kong that offers end-to-end solutions for cross-border eCommerce businesses and Crowdfunding Campaigns looking to ship orders around the globe. We are an international tech company with a rapidly expanding team of 50+ worldwide and a core team based in Hong Kong. We hire world-class developers, QA, product designers, account managers, and salespeople and give them the tools to succeed.
We are looking for a Product Manager to join our technical team where you will be responsible for developing the product strategy and milestones based on the needs of our clients and internal team as well as aligning with our business goals and strategies. You will also be responsible for managing the product life cycle and working closely with our technical lead and team to coordinate on scheduling and releases.
Responsibilities
- Communicate with key customers regarding their issues, needs and expansion plans
- Provide feature recommendations and product changes
- Assess market competition and identify where we can improve or differentiate
- Provide product updates that can be distributed directly to clients and investors
- Assist with identifying market share, developing product market data, and pricing
- Provide short and long-term product growth forecasts and special reports and analysis
- Develop new features for existing products and new products based on requirements
- Work closely with team and clients to prioritize product features and issue resolution
- Run user research, usability studies, data-driven experiments to inform product direction
- Establish, monitor, and measure metrics after launch and action upon discoveries
- Work closely with technical team on estimates and release schedules
Skills
- Excellent written and verbal English, both in person and on phone
- Ability to communicate ideas clearly and succinctly
- Previous experience managing software products and releases
- Experience working with and implementing Agile, Scrum and/or Kanban
- Expert level organization skills to manage product requests and issues in a sensible way
- Strong analytical skills, ideally having some previous software development experience
- A good eye for visual design and the ability to quickly compile a nice presentation
- Knowledge of SQL or Python are a big plus
- Knowledge of e-commerce or shipping are a big plus
- Experience working with remote tech teams is a big plus
- Bachelor’s degree or greater in a related field (business, computer science, design, etc.)