We are looking for someone who can fit within our culture of innovative thinking and resourcefulness, someone with a real go-getter attitude.
A position within the company is currently available for a E-Commerce Operations Executive to join our team. This person would come on-board and help the company to do bookkeeping, posting transactions, managing inventory and administrative duties for an e-commerce startup.
You will be working closely with our CEO, and you will be tasked with keeping the accounts of the company in proper order, whilst continually innovating and developing the department in order to maintain scalability as we grow. We are looking for someone who knows their stuff and is willing to take on a range of responsibilities.
This role requires expertise and experience, with great attention to details, accuracy, thoroughness and confidentiality to develop standards, analyze information, deal with complexity, constantly and continuously report on results.
This is an exciting opportunity for an in-house role with a fun and young dynamic team.
The Job:
- Manage daily order fulfillment, including order processing, picking and packing, delivery & operation logistics and reporting, follow up order shipments with customers
- Maintain pricing and inventory on website
- Create and managing inventory within multiple warehouses
- Issuing invoices from our configured Xero (or Quickbooks) online accounting program
- Assist in processing employee expense reports
- Daily support with delivery couriers, petty cash, and ordering of office supplies
- Providing ad-hoc support for daily operations and special projects completion
- Handle customer inquiries and provide customer service support
- Give advice on the best practice for continuous improvement
The Person:
- Higher Diploma or above in business field with 1-3 years relevant working experience
- Experience in e-Commerce or Fashion is an advantage
- Good telephone manner
- Organized, enthusiastic and willing to learn
- Proficient in MS Word, MS Excel and Chinese word processing is a MUST;
- Good command of spoken and written English, Cantonese and Mandarin
- Fresh graduated or less working experience will be also considered
- Detailed oriental and ready to take responsibility for projects
- Self-starter but also a team player
- Eagerness to learn quickly and be a part of an exciting fashion startup
- Xero or Quickbooks experience preferred
- Preference in a retail environment or Inventory based business for prior experience, though not a must
- Enjoy working in an entrepreneurial and start-up environment
- Immediately available is preferable