Mamahelpers logo

Customer Service Representative Wanted

Full time

Hong Kong ,   Central & Western, HK

Customer Service

starting date : 2017-11-13

MamaHelpers can not provide a visa.

Description

We are looking for someone: 

Have a passion for creating something new and being a part of a small but fast moving team. We value that you have an interest in online and offline marketing and that your work is driven by efficiency and learning every day.

Your responsibilities will include (but not be limited to): 

    • Manage large amounts of incoming calls
    • Generate sales leads
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers

 

Basic Job Requirements:

  • You should be highly responsible and focus on “getting the job done”
  • Excellent oral and written Chinese (Cantonese) and English (Optional). You are an effective communicator. Indonesian and Tagalog speaker is preferred. 
  • You’re naturally detail-oriented and organized.
  • You’re always enthusiastic and optimistic, and nothing stands in the way that you can’t tackle with a smile.
  • You’re passionate about networking and meeting new people.
  • You’re willing to learn new things and comfortable to work in a efficient and fast working environment.

 

Salary

Salary range / month :  < HK$ 20k

WHubber factors

Startups have different perks to offer to talent. Here is their allocation of 100 points.

Flexible Role and Responsibility

Impact on Society

Compensation

Flexible hours

Flexible location

Created on: 2017/11/07

Apply now

Apply now

You need to be logged in to apply.

New to WHub ?
Sign up for Free

 Get matched with exciting employers.
 Get discovered by startups.
 Connect with like-minded people.

Sign up for Free

Already a member ?



Log in

Congratulations!
You application has been sent.

Scroll down to discover more similar jobs.

Recommend to a friend


MORE OPPORTUNITIES as a Customer Service

#hardware / iot Posted about 18 hours
#ecommerce / market place Posted 4 days
#b2b Posted 7 days
#ecommerce / market place Posted 12 days
#co-working space Posted 18 days
#software Posted about 1 month
#health / fitness Posted about 1 month
#health / fitness Posted about 1 month