Logo lumio 93x

Internship Wanted

Intern

Hong Kong ,   Central & Western, HK

Customer Service

starting date : 2017-08-07

Lumio Limited can not provide a visa.

Description

About the Role
This is a 2 month internship for a graduate or current university student in a young, rapidly growing business. The successful candidate will have the chance to develop their skills on the job across all aspects of the business.

 

  • Help support our team to provide our customers and community with outstanding support via email, phone (limited) and all social media channels — both reactively and proactively. Troubleshoot customer issues and find quick and sustainable solutions. Identify areas for improvement based on customer feedback. Be a problem solver: turning stressful/contentious situations into opportunities to help customers.
  • Social Media. Help create compelling visuals, writing content and be the voice of the brand on all social media channels.
  • Working with a wide range of media, including photography and computer-aided design tools such as Adobe Creative Suites and other pertinent softwares to create and execute creative campaigns both online and prints.
  • Design an array of digital and print assets including campaign concepts, emails, banner ads, print mailers, catalogs, and e-commerce imagery
  • Provide administrative support across the business.

 

 

What we are looking for

 

  • Passion for delivering an exceptional customer experience. Empathy and attention to detail with respect to customer needs.
  • Impeccable communication skills, both spoken and written, and a passion for building relationships. 
  • Attention to details and organization.
  • A can-do attitude: No task is too small or too daunting.
  • Have an eye and interest in good design.
  • Great time management skills, thrives on multi-tasking (but still have focus for each task) and don't easily get stressed under pressure.
  • Can joke with class or communicate with compassion. We need someone who is relaxed, but professional in their verbal and written communication skills.

What we offer you

 

  • This is a paid internship
  • You'll be working with a wide variety of interesting people and companies from Fortune 500 leaders, artists, photographer, film makers to top notch brands.
  • Be involved in discussions about how to build and maintain a top-notch customer experience.

Be in touch

Please reach out to careers@hellolumio.com with a short story why you'd be the perfect fit and make sure to put "Career: Internship“ on the subject line. Share with us your past experience and why Lumio. We’d love to learn more about you!

Make sure to include the following in your email:

  • Resume highlighting relevant experience
  • Cover letter including: Reason for wanting to join the Lumio team
  • A brief description of a favorite design object/space (100 words or less)

 

Salary

Salary range / month :  Negotiable

Created on: 2017/08/01

Apply now

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