4xLabs is a fintech start-up headquartered in Singapore. The company develops cloud-based services addressing the needs of all players in the often overlooked cash exchange market.For money changers, our one-stop suite of services, Biz4x, improves topline, by helping them acquire new business, optimize their price setting, and scale their business; as well as bottom line, by improving efficiency, managing cost of stock, and facilitating compliance risk management. Through Biz4x, money changers can list their business and cash exchange rates on a directory called Get4x to access new customers. With Get4x, travellers can search for licensed money changers offering the best rates nearby for greater transparency, convenience, and security.
Our users and money changers praise solutions from 4xLabs for their simplicity and efficiency. Because innovation and the continuous improvement of the user experience form the core of our DNA, we are always on the lookout for new talent. We love individuals with an entrepreneurial mindset who aim high, work hard and are truly striving to make a difference in their chosen fields of profession.
4xLabs is looking for driven and resourceful individuals to support our global growth. The Sales Representative will support the sales lead at our APAC HQ, assuming a variety of sales-related roles and responsibilities. This is a unique opportunity for you to open up new markets and work with a rapidly growing fintech start-up that has launched a flagship product which is revolutionizing the cash exchange industry.
Responsibilities
- Drive our sales effort in Hong Kong by acquiring more money service operators as Biz4x customers
- Generate new leads in Hong Kong through a variety of sources such as phone, email, chat or face-to-face meetings
- Assist in onboarding acquired money service operators by providing them with required product training
- Responsible for account management of these acquired money services business (eg. new product announcement, product migration support, troubleshooting tech support)
- Provide a weekly sales leads progress report
- Provide product feedback from existing customers in Hong Kong, including new feature requests etc.
- Continuously update information about money service providers in our Hong Kong database
Requirements
- Previous experience in the currency exchange industry is a must. eg. The ideal candidate may have worked as a teller in a money service business
- Good verbal and written communication skills
- Enthusiastic and motivated hands-on self-starter
- Can-do attitude
- Native Cantonese proficiency